Sumati Thomas

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Sumati Thomas

Sumati ThomasSumati ThomasSumati Thomas
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  • Contact Me
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Welcome

I am a data-driven strategist with a background in data science & analysis, reporting, business analysis, customer support, event management, and web design. I have a passion for working with progressive non-profits and left-leaning political campaigns.

Let’s talk about how I can work with your company. 

About Me

My Experience

My Experience

My Experience

I graduated from the University of Southern Mississippi with a major in software engineering. I attained my MBA from Walden University. I have over eight years experience in Institutional Research and data analysis. I also carry project coordinator and business analyst duties when needed.

My Skillset

My Experience

My Experience

I possess a sharp eye for detail, which I use to create impactful reports. I work well under pressure and can easily pivot to meet changing goals. I have strong interpersonal skills and work with a wide variety of people. I have experience working within both a remote and in-office work environment.

My Goals

My Experience

My Goals

I am looking for an opportunity to work with a team that runs on clear communication. I want to align myself with a company I believe in and where I can create positive change. I am always looking to learn more and am open to taking on challenging projects.

Resume

Curriculum Vitae (pdf)Download

Work History

CHANGE RESEARCH // Remote

Survey Data Analyst  // 2021–present

Survey and analyze public opinion research data. Work with campaigns and organizations to develop comprehensive, data-driven strategies. Create and write comprehensive memos, decks, and visualizations to effectively explain data findings to clients, donors, the media, and voters. Provide guidance to clients and campaigns on how to use the data from our research to enhance their strategies and achieve their goals.

PHI THETA KAPPA // Jackson, MS

Data Scientist & Institutional Researcher  // 2012–2021

Research and analyze society membership data, along with

trends in higher education, foundation campaign success and student success. Provide accurate and timely reporting and analysis in support of institutional assessment, planning, and decision-making. Optimize organization-wide reporting by implementing a report repository, increasing access to data to encourage data-driven decisions, and completing data migration to Personify ERP system. Manage and analyze surveys, online courses participation, and membership voting. Provide research assistance to staff and departments as they explore new strategies and projects or enhance current ones.


IT Support and Training Specialist // 2011–2012

Ensured staff success with software and technology through 60% increase in training and new onboarding process. Performed QA and UI/UX testing of end user systems. Established technical customer support system (FogBugz, ZenDesk). Provided customer support for PTK SaaS (PTK Edge, PTK Connect, PTK Connect for Business, PTK Membership Portal).

MAGNOLIA ROLLER VIXENS // Jackson, MS

Co-Founder, Creative Director and Events // 2008–2012 

Managed committee chairpersons and league members; designed website, logo, and graphics for league. Renegotiated vendor and venue contracts to cut league costs 20%. Designed marketing campaign for events. Project manager for event organization. Social media manager and content creator.

TOUGALOO COLLEGE // Tougaloo, MS

Director of Academic IT // 2011

Managed web, media and instructional positions in IT. Project lead in moving college to a new ERP system, Jenzabar, from SONISweb. Boosted faculty and staff use of tech in the classroom. 


Instructional Technologist // 2007–2011

Managed and administered Moodle Learning Management System. Implementing training and action plans to aid faculty and staff with technology in the classroom.


Webmaster // 2004 – 2007

Redesigned and updated Tougaloo College website. Created graphics for campus departments’ use. Provided customer and information system support.

Technical Skills

Coding: SQL, R, Python

Data: Metabase, Tableau, Excel, SQL Server Management Studio, Crystal Reports, Survey Monkey, LimeSurvey, AirTable

Software: Blackbaud Financial Edge, Raiser’s Edge, Personify, Jenzabar, LimeSurvey, Avaya, Adestra, Slack, ClickUp, Google Suite, Microsoft Suite

Visual: Adobe Photoshop, InDesign, Illustrator, Canva, Data Wrapper

Web: WordPress, HTML, CSS, Drupal

Customer service: FogBugz, ZenDesk, Microsoft Teams, Zoom

Education: Blackboard, Moodle, EdApp

Training & Certification

SAP: Web Intelligence & Data Analyzer

SQL Programming: Data Analytics 

Crystal Reports: 2011 Introduction 

Jenzabar: EX-Project Management 

SharePoint: Foundation 2013 UserMoodle: Administration 

WordPress: Content Management

Salesforce: Business Analyst, Management, Admin Beginner

Avaya Cloud Office: End User Onboarding

Professional Skills

Management: Project planning, business management, event management

Training: Instructional technology, staff and end user training, executive presentations, customer support, course management and creation

Analytics: Research, client needs assessment, problem solving 

Customer Service: Clear communication, professional, patient 

Flexibility: Remote work and in-office work in a team setting

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